Etiquette

...now browsing by category

 

The Etiquette of Business Cards in Japan, China and the United States

Friday, March 4th, 2011

In different cultures, the practice of handing out business cards varies. What applies in the freewheeling United States might not apply in the tradition-bound Asian countries of Japan and China. In fact, even the color and design of your business card holders play an important role in doing business in these countries!

Liberal United States

When you deal with fellow Americans, you will notice that business cards are treated liberally. You can just shove them in your pocket or wallet, without even glancing at them! However, if you wish to make a better impression, you can follow certain things.

- You should whip out your business card holder and hand out your business cards only when the other person requests you or if you are engaged in a business discussion.

- You have to refrain from asking a higher-ranked person’s card unless that person asks for your card first or if you were introduced by a third party.

- You have to respect someone’s card much as you want your card to be respected by the other person. You have to read and study the card, even for just a moment. Wait until you can dispose of it discreetly, if you wish to do so.

Tradition-Bound China

When in China, or in Japan for that matter, you should carry double-sided business cards at all times. One side should have English-language information while the other side has Chinese-language (or Japanese-language) information. You are well advised to consult reputable translation companies to ensure that your cards meet local cultural standards.

Your double-sided cards are necessary because it would be strange and clumsy to have two separate business card holders with you at all times!

When exchanging business cards, always remember these pointers to show your respect:

- You have to give and receive business cards with both hands outstretched.

- You have to either hold the card for some time or place the cards on the table. You have to avoid immediately putting the cards inside your business card holders lest you be seen as ill-mannered.

- You have to present the cards according to status, with higher-ranking personalities given your first priority in handing out your card. Do your research first before going to a meeting.

- You have to avoid too much white in your business card holders and business cards. White is the color of mourning; you will do better with red cards.

Big in Japan

Like the Chinese, Japanese treat business cards with respect. You will be well advised to avoid typical American brashness in this area if you wish to seal the deal. You should also hand out double-sided business cards in Japan. Here are a few more pointers:

- When you receive and give business cards, you have to do so with both hands and slightly bow while doing it.

- Like in China, make sure that you present the card with its Japanese side showing up so that the recipient can read it immediately, without need of turning the card around.

- You have to study the cards, make a mental note of the names, and then you can put away in your business card holders. Or better yet, lay all the cards on the table so that you can distinguish who’s who, especially during a first meeting.

Just remember all these and you will be fine in both Asian and American environments.

Business Card Etiquette

Monday, February 28th, 2011

When doing business abroad it is important to understand the local culture. Culture includes areas such as a country’s norms, values, behaviours, food, architecture, fashion and art. However, one area of culture that is important for the international business person is etiquette. Understanding business etiquette allows you to feel comfortable in your dealings with foreign friends, colleagues, customers or clients. Knowing what to do and say in the right places will help build trust and open lines of communication. One aspect of etiquette that is of great importance internationally is the exchanging of business cards. Unlike in North America or Europe where the business card has little meaning other than a convenient form of capturing essential personal details, in other parts of the world the business card has very different meanings. For example, in Japan the business card is viewed as a representation of the owner. Therefore proper business etiquette demands one treats the business card with respect and honour. Below we have provided you with a few examples of international business card exchange etiquette that may help you on your business trips abroad. General Business Card Etiquette Tips: o Business cards are an internationally recognised means of presenting personal contact details, so ensure you have a plentiful supply.
o Demonstrating good business etiquette is merely a means of presenting yourself as best you can. Failure to adhere to foreign business etiquette does not always have disastrous consequences.
o When travelling abroad for business it is advisable to have one side of your business card translated into the appropriate language.
o Business cards are generally exchanged at the beginning of or at the end of an initial meeting.
o Good business etiquette requires you present the card so the recipient’s language is face up.
o Make a point of studying any business card, commenting on it and clarifying information before putting it away. Business Card Etiquette in China o Have one side of your business card translated into Chinese using simplified Chinese characters that are printed in gold ink since gold is an auspicious colour.
o Ensure the translation is carried out into the appropriate Chinese dialect, i.e. Cantonese or Mandarin.
o Your business card should include your title. If your company is the oldest or largest in your country, that fact should be highlighted on your card.
o Hold the card in both hands when offering it.
o Never write on someone’s card unless so directed. Business Card Etiquette in India o If you have a university degree or any honour, put it on your business card.
o Always use the right hand to give and receive business cards.
o Business cards need not be translated into Hindi as English is widely spoken within the business community. Business Card Etiquette in Japan o Business cards are exchanged with great ceremony.

o Invest in quality cards.
o Always keep your business cards in pristine condition.
o Treat the business card you receive as you would the person.
o Make sure your business card includes your title. The Japanese place emphasis on status and hierarchy.
o Business cards are always received with two hands but can be given with only one.
o During a meeting, place the business cards on the table in front of you in the order people are seated.
o When the meeting is over, put the business cards in a business card case or a portfolio. Business Card Etiquette in the UK o Business card etiquette is relaxed in the UK and involves little ceremony.
o It is not considered bad etiquette to keep cards in a pocket.
o Business cards should be kept clean and presentable.
o Do not feel obliged to hand out a business card to everyone you meet as it is not expected.